Privacy Policy – Nirkya
At Nirkya, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information in accordance with the UK GDPR and applicable data protection laws.
1. Information We Collect
Personal information:
Name, billing and shipping address, email address, phone number, and payment details.
Device information:
IP address, browser type, device type, time zone, and cookies.
Order information:
Purchased products, order history, and delivery preferences.
2. How We Use Your Data
We use your data to:
- Process and deliver your orders (legal basis: contract performance)
- Provide customer support
- Send transactional communications (order confirmation, shipping updates)
- Send marketing communications only with your explicit consent
- Improve our website and services (legal basis: legitimate interest)
- Comply with legal obligations
3. Data Sharing
We only share data with trusted third parties required to operate our store:
- Payment providers (Stripe, PayPal, Apple Pay, Google Pay)
- Shipping and logistics providers
- Email marketing platforms (e.g. Klaviyo)
- Analytics providers (e.g. Google Analytics)
- E-commerce platform (Shopify)
We do not sell or rent your personal data.
4. International Data Transfers
Your data may be processed outside the UK/EEA by our service providers. Where this occurs, we ensure appropriate safeguards are in place.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Cookies
We use essential, analytical, and marketing cookies to improve your browsing experience.
You can manage or disable cookies through your browser settings or via the website cookie consent banner.
7. Your Rights (UK GDPR)
If you are located in the UK or EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to marketing communications
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact:
📧 contact@nirkya.com
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Data Controller
Nirkya is the data controller responsible for your personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.